Shipping Policy

SHIPPING POLICY

ORDER PROCESSING

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Orders placed after 12 PM EST may begin processing the next business day.

During high-volume periods (launches, holidays), processing times may be slightly extended.

SHIPPING METHODS & DELIVERY TIMES

We currently ship via USPS

Delivery times are estimates and not guaranteed once the package leaves our facility.

SHIPPING RESTRICTIONS

Due to varying state laws, we do not ship hemp-derived THC products to certain states or jurisdictions.

We currently do not ship to:

- Alabama (AL)
- Alaska (AK)
- Connecticut (CT)
- Georgia (GA)
- Hawaii (HI)
- Idaho (ID)
- Maryland (MD)
- Montana (MT)
- Tennessee (TN)
- Oregon (OR)
- Rhode Island (RI)
- Utah (UT)
- Washington (WA)

Orders placed to restricted locations will be canceled and refunded.

AGE VERIFICATION

By placing an order, you confirm that you are 21 years of age or older.

We reserve the right to:

Use third-party age verification services
Require ID verification prior to shipment
Cancel orders that cannot be verified
Signature Requirement

For compliance and security, some orders may require an adult signature (21+) upon delivery.

TRACKING INFORMATION

Once your order ships, you will receive a confirmation email with tracking details.

Please allow up to 24–48 hours for tracking to update.

LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been handed off to the carrier, we are not responsible for:

Lost or stolen packages
Carrier delays

However, we’ll help you file a claim and try to make it right where possible.

RETURNS & SHIPPING ISSUES

Please reference our return policy for specific information

COMPLIANCE STATEMENTS

All products are derived from federally legal hemp and contain less than 0.3% Delta-9 THC in accordance with the 2018 Farm Bill.

QUESTIONS

If you have any questions, please contact us at: info@modernalchemist.com